{"id":244,"date":"2021-12-15T15:23:27","date_gmt":"2021-12-15T15:23:27","guid":{"rendered":"https:\/\/thrusttech.com\/blog\/?p=244"},"modified":"2023-04-06T15:16:04","modified_gmt":"2023-04-06T15:16:04","slug":"thrust-techs-2021-investments-in-people-parts-processes-bode-well-for-a-bright-new-year","status":"publish","type":"post","link":"https:\/\/thrusttech.com\/blog\/thrust-techs-2021-investments-in-people-parts-processes-bode-well-for-a-bright-new-year\/","title":{"rendered":"Thrust Tech\u2019s 2021 Investments in People, Parts & Processes Bode Well for a Bright New Year"},"content":{"rendered":"

\"\"Team Thrust Tech Flying into 2022 <\/em><\/strong><\/p>\n

As the global aviation industry bids farewell to 2021 and moves with hope into a new year, Thrust Tech Accessories (TTA) is cleared for takeoff to successfully meet a shifting industry dynamic \u2013 stronger growth in the regional commercial airline and private aviation sectors. TTA serves those critical aviation sectors with high-quality MRO services and is well positioned in the coming year, given this year\u2019s sizable investments in people, equipment and solutions.<\/p>\n

\u201cThe reality is that more and more people today are utilizing private flights or charters,\u201d says Stanley Kowlessar, TTA\u2019s president and general manager, based near Ft. Lauderdale Executive Airport. He explains that many consumers and business travelers prefer the safety of a private charter, personal aircraft or corporate jet in this era.<\/p>\n

In addition, Kowlessar points out that many of the major carriers are now flying 75- or 80-passenger airplanes much more so than in the past. While they once serviced the Florida-New York market with heavy aircraft, for instance, now they are using smaller jets like the Embraer EXK. Plus, as business travel continues to make its comeback, corporations are putting their private business jets back into service as executives jet off to meetings across the globe.<\/p>\n

\u201cCompanies are finding that the in-person contact is highly valuable when it comes to delicate negotiations, making new business proposals, or discussing sensitive issues,\u201d says Kowlessar. \u201cVirtual video connections are fine, but there\u2019s really no substitute for that in-person human touch for important business discussions.\u201d<\/p>\n

So, as these three sectors \u2013 private aviation, aircraft charters and the regional airline industry \u2013 increase their flights and options, obviously the need for high-quality MRO services is on the rise, too. That\u2019s TTA\u2019s specialty, and during 2020 and 2021, it took major steps to enhance its operation, services and cost solutions for aviation industry clients, and to position itself for the future too.<\/p>\n

With four decades of solid MRO experience, TTA more recently also has benefitted from new ownership and operational management \u2013 by working diligently to create value for aviation industry customers, enhance offerings of MRO products, and services and, even within the past year, to make significant capital investments for equipment, technology, and improvements to the Ft. Lauderdale facility.<\/p>\n

\u201cFirst, and foremost, we have put more focus on growing our employee team of experts,\u201d says Kowlessar. \u201cWe absolutely know that it\u2019s people \u2013 not simply parts or innovative MRO solutions\u2013 that help TTA exceed our customers\u2019 expectations over and over again.\u201d So, even during the worst of the pandemic, TTA didn\u2019t lay off employees. The company actually hired more support staffers and aviation and technology experts.<\/p>\n

For example, the engineering department now has doubled in engineers to help TTA expand its MRO capacity and provide alternative PMA and DER solutions for the supply chain challenges many aviation industry clients have faced and continue to face.<\/p>\n

In addition, TTA has purchased and continues to buy the latest and greatest new MRO equipment as part of extensive capital investments in the business. \u201cFor example, we have acquired a new, state-of-the-art hydraulic test stand,\u201d he says. \u201cWe\u2019ve also expanded our pneumatic capacity high pressure flow \u2013 allowing for at least three to four times our previous capacity. We added a balancing machine and other equipment too.\u201d<\/p>\n

\u201cWe\u2019re also making continuous improvements to our test equipment, some of which is constructed internally, all in conjunction with external support,\u201d Kowlessar emphasizes. \u201cAll these steps represent investments we\u2019ve made to give us more capacity, less downtime and more reliability in our test equipment.\u201d<\/p>\n

In other steps, TTA is currently upgrading all its software and its technology server for the second time in four years. It\u2019s<\/span> also sizably beefed up its inventory of aircraft parts to assist clients dealing with those onerous, continuing supply chain issues.<\/p>\n

So, putting all these efforts together, \u201cthe result is that every month we\u2019re gaining new customers, both in the U.S. and across the globe, for new MRO agreements or good potential for future business,\u201d he adds. Sometimes, the new contacts don\u2019t yield a slew of immediate business flowing immediately, but Kowlessar believes that what\u2019s paramount is the building of solid business relationships \u2013 forging the path to future MRO transactions that benefit both TTA and its customers.<\/p>\n

Ending 2021 with positive momentum, TTA has achieved its short-term goals and enters 2022 with a new sense of resilience. The veteran MRO provider is also working in earnest on five- and 10-year goals for long-term growth and sustainability.<\/p>\n

Kowlessar emphasizes: \u201cConsidering the major steps forward we\u2019ve taken in the past year and a half, our future looks extremely bright.\u201d Those accomplishments include:<\/p>\n